What we offer
  Wardrobe Consultation
Expert 1-on-1 wardrobe consultations at your home, office, or our Charleston boutique.
  Intentional design
We create with intention. Our products solve real problems with clean design and honest materials.
  Intentional design
We create with intention. Our products solve real problems with clean design and honest materials.
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Frequently Asked Questions
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Shipping & Delivery
Q1: Do you ship internationally?
A: Yes, we offer worldwide shipping. Shipping costs are calculated at checkout.
Q2: How long does delivery take?
A: Standard U.S. orders arrive in 3–7 business days. International orders vary depending on location.
Q3: Can I pick up my order in-store?
A: Yes, in-store pickup is available at our Charleston boutique.
Ordering & Payment
Q1: How do I place an order?
A: Browse our store, choose your item or book a consultation, and complete checkout online.
Q2: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and PayPal.
Q3: Can I purchase a gift card?
A: Yes, we offer gift certificates both digitally and in-store.
Returns & Exchanges
Q1: What is your return policy?
A: Ready-to-wear items may be returned within 14 days if unworn and in original condition. Custom garments are non-refundable but covered by our Fit Guarantee.
Q2: Do you offer alterations?
A: Yes, we provide in-house alterations for the perfect fit.
Q3: What if I receive a damaged or incorrect item?
A: Please contact us immediately with photos so we can arrange a replacement or repair.
Tailoring & Custom Services
Q1: What is Made-to-Measure tailoring?
A: It’s a custom garment tailored to your exact measurements with your chosen fabric, lining, and details.
Q2: How does the consultation process work?
A: You can schedule a fitting in-store, virtually, or at your location. Our team will assess your needs, take measurements, and guide you through customization.
Q3: What is your Fit Guarantee?
A: If your garment doesn’t fit perfectly, we will adjust it until it meets your expectations.
Customer Support
Q1: How can I contact J. Fredric’s?
A: You can call us at 843-974-3175 or email fredricj11@gmail.com.
Q2: What are your boutique hours?
A: Monday–Saturday, 10am–6pm. Evening appointments available by request. Closed on Sunday.
Q3: Where is your boutique located?
A: 169 King Street, Ste. 101-A, Charleston, SC 29401.